Residential Experience Officer (Temporary)

Residential Experience Officer

Temporary | Contract

About the Role

You'll join a further education provider as a Residential Experience Officer, supporting learners living in residential accommodation and helping them feel safe, settled and part of a community.

You'll be a visible, approachable presence for residential learners, building positive relationships, responding to concerns and encouraging learners to take part in life beyond the classroom. You'll work closely with colleagues across the organisation to make sure learners get the right support at the right time.

Your responsibilities will include:

• Supporting the day-to-day welfare and wellbeing of learners living in residential accommodation.
• Building positive, professional relationships with residential learners and responding to their concerns.
• Planning and delivering enrichment and social activities that encourage learners to engage with residential life.
• Promoting independence, respect and positive behaviour within the residential setting.
• Working with colleagues and external partners to make sure learners receive appropriate support.
• Maintaining accurate records relating to learner welfare, attendance and incidents.

What We're Looking For

Essential:

• Experience of supporting young people or adults in a residential, pastoral or welfare setting
• A warm, approachable manner and the ability to build trust with learners
• Strong communication and organisational skills
• The ability to stay calm and use good judgement when responding to concerns

Desirable (but not essential):

• Experience within further education or work-based learning
• A relevant qualification in youth work, residential care, health and social care or a related area

Support Learners Beyond the Classroom

If you're ready to help residential learners feel at home and get the most from their time in education, we'd love to hear from you.