Operations Manager - Primary Care Network
Job Description
Operations Manager – Lead, Innovate, Transform Primary Care
Are you a leader who thrives in fast paced, high impact environments?
Do you want to shape the future of primary care services across the UK, not just manage them?
We are hiring an Operations Manager to join the leadership team of a growing Healthcare provider to drive excellence across national clinical pharmacy services.
This isn't just another management role.
You'll be:
- Leading from the front – overseeing a national team of pharmacists and technicians
- Driving innovation – developing services that outperform competitors and add real value to clients
- Influencing strategy – working directly with the Board to shape the future of the business
- Owning quality & performance – ensuring services exceed regulatory, clinical, and commercial expectations
- Leading and developing a high performing clinical team
- Delivering exceptional pharmacy services to GP surgeries, federations & PCNs
- Owning clinical governance, compliance & service quality
- Using data, KPIs and dashboards to drive performance and growth
- Building strong client relationships and securing service excellence
- Ensuring zero gaps in service delivery through robust operational planning
- Playing a key role in business growth, innovation & new service development
- 3+ years' primary care experience
- Solid management experience
- Strong understanding of PCN DES, GMS & APMS frameworks
- Proven ability to lead teams, improve performance & drive results
- Commercial mindset with a passion for service excellence and innovation
- A true leadership seat at the table
- The chance to shape a growing, ambitious healthcare business
- A dynamic, fast moving environment where your impact is visible
- Opportunity to build, innovate and scale services nationally
- Work with a team that's committed to clinical excellence and continuous improvement
What's on Offer
- True leadership seat at the table
- Shape a growing, ambitious healthcare business
- Dynamic, fast moving environment
- Opportunity to build, innovate and scale services nationally
- Work with a team committed to clinical excellence and continuous improvement
Dovetail and Slate Limited (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. © Dovetail and Slate Limited.
Your Recruitment Consultant
David Hilliker
Principal Recruitment Consultant
Requirements
- 3+ years' primary care experience
- Solid management experience
- Strong understanding of PCN DES, GMS & APMS frameworks
- Proven ability to lead teams, improve performance & drive results
- Commercial mindset with a passion for service excellence and innovation
Benefits
- • True leadership seat at the table
- • Shape a growing, ambitious healthcare business
- • Dynamic, fast moving environment
- • Opportunity to build, innovate and scale services nationally
- • Work with a team committed to clinical excellence and continuous improvement