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Learner Experience Manager

Dovetail Ref: BBBH186524
FE & HE £32,000 per annum permanent mid Level Urgent 6 July 2026
Swadlincote, England

Education Details

Further Education training provider

Job Description

Be the reason learners succeed!

Are you an experienced administrator or learner services professional looking for a role where you can genuinely make an impact?

We're partnering with an award-winning, Ofsted Outstanding apprenticeship provider that's transforming apprenticeships across the UK. Due to continued growth, they're looking for a Learner Experience Manager to join their friendly, high-performing team.

If you enjoy building relationships, solving problems and keeping things running smoothly, this is an opportunity to play a pivotal role in helping apprentices achieve their qualifications while working for an organisation that genuinely invests in its people.

The Opportunity

You'll be at the centre of the learner journey, working closely with learners, Coaches and employer partners to ensure programmes stay on track from enrolment through to completion.

You'll monitor learner progress, coordinate activity, identify where additional support is needed and use data to help drive outstanding learner outcomes.

No two days are the same, making this an ideal opportunity for someone who enjoys variety, ownership and making a visible difference.

We're looking for someone who has:

  • Experience within apprenticeships, education, training or learner support
  • Excellent administration and organisational skills
  • Confidence using Microsoft Excel and digital systems
  • Strong communication and stakeholder management skills
  • The ability to manage multiple priorities in a fast-paced environment
  • A proactive approach with a passion for delivering an exceptional learner experience

What's in it for you?

⭐ £32,000 salary

What's on Offer

  • £32,000 salary

Dovetail and Slate Limited (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting. Because education matters. © Dovetail and Slate Limited.

Your Recruitment Consultant

David Hilliker

David Hilliker

Principal Recruitment Consultant

Requirements

  • Experience within apprenticeships, education, training or learner support
  • Excellent administration and organisational skills
  • Confidence using Microsoft Excel and digital systems
  • Strong communication and stakeholder management skills
  • Ability to manage multiple priorities in a fast-paced environment

Benefits

  • £32,000 salary

Skills & Qualifications

AdministrationMicrosoft ExcelDigital systemsStakeholder managementData monitoringLearner supportProgress tracking