IT Technician (Temporary)
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Education Details
Job Description
IT Technician
Contract | Location: the West Midlands | Start date: 20 August 2026
About the role
An opportunity has arisen for an IT Technician to join a further education provider on a contract basis. You'll play a key role in keeping the organisation's IT systems, hardware and software running smoothly, supporting staff and learners across the provision.
Working as part of a busy team, you'll provide first-line technical support, resolve day-to-day issues and help ensure classroom and office technology is available when it's needed.
Your responsibilities will include:
- Providing technical support to staff and learners across the organisation.
- Diagnosing and resolving hardware, software and network issues.
- Setting up, configuring and maintaining IT equipment and devices.
- Logging, prioritising and responding to support requests.
- Supporting the maintenance of IT systems and infrastructure.
- Assisting with the deployment of software and updates.
What we're looking for
Essential:
- Experience providing IT or technical support
- A good working knowledge of hardware, software and networks
- Strong problem-solving skills and a methodical approach
- The ability to communicate clearly with non-technical users
- A helpful, customer-focused attitude
Desirable (but not essential):
- A relevant IT qualification
- Previous experience working in an education setting
- Familiarity with supporting a range of devices and systems
Ready to make an impact
If you're an organised and capable IT Technician looking for your next contract, we'd love to hear from you. Apply today to find out more.
Important Notice Dovetail and Slate is a specialist education recruitment company. If this role isn't quite right, we welcome your CV and a call to explore other opportunities. We are committed to safeguarding children and vulnerable adults. All appointments are subject to satisfactory vetting, including a right to work check and, where relevant, an enhanced DBS, PVG (Scotland), or EWC (Wales) check, in line with Keeping Children Safe in Education. Dovetail and Slate Ltd (11351060) acts as an Employment Agency and an Employment Business under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We are an equal opportunities employer. By applying, you consent to your data being processed for recruitment purposes in line with our Privacy Policy. Because education matters. © Dovetail and Slate Limited.
A consultant will call you within one working day of your application.
A real person, not an automated email. If we are not the right fit for you we will say so quickly rather than leave you waiting.
Who to speak to
This role is handled by our team. Call and we will put you through to the right consultant.
Requirements
- Experience providing IT or technical support
- Good working knowledge of hardware, software and networks
- Strong problem-solving skills
- Ability to communicate clearly with non-technical users
- Customer-focused attitude
Skills & Qualifications
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Your search
- Location: West Midlands
- Sector: Further And Higher Education
- Phase: Fe