Communication Support Worker

Location: East London
Salary: Competitive Salary (Dependent on Experience & Qualifications)
Contract: Full Time | Permanent
Start Date: August / September 2026

A leading Further Education provider in East London is seeking a dedicated and enthusiastic Communication Support Worker to join its learner support team on a full-time permanent basis.

This is an excellent opportunity for an experienced support professional who is passionate about inclusive education and supporting students with hearing impairments and additional learning needs to achieve their full potential.

The Role

Working closely with teaching staff and support teams, you will provide communication support to learners across a range of academic and vocational programmes, ensuring they can fully access learning, develop independence, and achieve positive outcomes.

You will play an important role in creating an inclusive learning environment where students feel supported, valued, and empowered to succeed.

Key Responsibilities

• Provide communication support to learners with hearing impairments during lessons and college activities
• Facilitate effective communication between students, lecturers, support staff, and peers
• Support students to access curriculum content and participate fully in learning
• Promote independence, confidence, and self-advocacy skills
• Work collaboratively with curriculum and learner support teams
• Support students during assessments, enrichment activities, and work placements where required
• Contribute to learner reviews and support planning
• Maintain accurate records and documentation
• Promote safeguarding, equality, diversity, inclusion, and student wellbeing
• Support the implementation of individual learning plans and reasonable adjustments

The Ideal Candidate

• Experience supporting learners with hearing impairments and/or SEND
• Strong communication and interpersonal skills
• Experience working within education, Further Education, SEND, or learner support environments
• Ability to build positive relationships with students and colleagues
• Understanding of inclusive learning practices
• Strong organisational and time-management skills
• Passion for supporting young people to achieve positive outcomes

Essential Qualifications

• Level 2 British Sign Language (BSL) qualification or above
• GCSE English and Maths (Grade 4/C or equivalent)
• Relevant experience within an educational or learner support setting

Desirable Experience

• Level 3 or Level 4 BSL qualification
• Experience supporting Deaf learners within Further Education
• Understanding of SEND legislation and EHCP processes
• Knowledge of assistive technology and communication support strategies
• Experience supporting learners with additional needs

This role would suit a Communication Support Worker, BSL Support Worker, Deaf Support Worker, Learning Support Assistant, SEND Support Worker, Inclusion Support Worker, Specialist Learning Support Assistant, or Student Support Assistant looking to develop their career within Further Education.